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That's simple - just dial 7778# ! If you're calling from your Blue Sky phone, you don't need to enter your entire access number to check your voicemail.

Just follow these simple steps:

• Dial your Blue Sky Local Access Number.
• Enter your Blue Sky phone number (include "1" and your area code).
• Enter your Blue Sky password.

Remember, if you have access to the Internet, you can also check voicemail from any computer by signing in to your Blue Sky online account.

Blue Sky VoiceMail Plus is a powerful feature, yet very easy to set up. It is important to remember that your 11-Digit Blue Sky phone number is also your mailbox number.

To begin:

Dial *123 from your Blue Sky phone.
Enter your temporary PIN (you received this in your welcome email) and press # Press 9.
Press 1 (this will prompt your Mailbox Setup).

You will now be able to set up the following:

Dial...	To Change Your...
1	Password
2	General Greeting - what all your callers will hear.
3	Scheduled Greetings
4	Name Announcement
5	Timestamp Options

You can configure a scheduled voicemail greeting by following the steps listed below:

1. Dial *123 from your handset or call your local access number.
2. Once you have accessed the Voice Mailbox, select option 9 - "Administrative Options".
3. Select option 3 - "scheduled greetings".
4. Select option 2 to record and enter the number of greetings you would like.
5. At the tone, record your greeting. When finished press pound (#) to accept.

No, at this time Blue Sky only provides its users with one voice mailbox per telephone line.

Yes. Blue Sky Voicemail Plus provides enough storage room to keep XXX voicemail messages at any one time. Should you surpass this number, your oldest messages will be deleted to make room for new ones. Note: Saved messages are stored for up to 60 days. Beyond that, you must save the message file to your computer's hard drive. To do so, just right-click on any message audio file within your account, then select "Save target as".

A voicemail message may record for up to 5 minutes in length, maximum.

You may record a greeting for up to 1 minute in length, maximum.

New and saved messages will be deleted after 60 days. (You may right-click on any message within your account and select "Save target as" to save a file to your desktop if you wish to keep this file longer than 60 days.)

Please note: deleted voicemail messages will be deleted after only one day.

Blue Sky assigns your voicemail mailbox the same time zone you selected when you signed up for your web account. You can change your time zone at any time, however. Just go to your online Account page and click the "Edit Account Information" link. Then select the time zone you prefer.

First, you must activate this convenient feature within your Blue Sky online account. (Similarly, you can deactivate this feature at any time.) When enabled, Voicemail Email Attachments works like this: when someone leaves you a voice message, Blue Sky attaches a copy of it as a sound file (.wav) in an email to the inbox you've selected. When you open that email, you can play the message right then and there. This feature gives you the power of checking your voicemail while you're checking for new email. And you can do so from any email account you choose. Plus, you can forward any voicemail to friends or family like you would any email. Or save them on your computer. Keep in mind that even when you delete your voicemail message from your email inbox, the original file is still in your online account's voicemail inbox. To permanently delete the message, either log into your Blue Sky account, or access your account through your phone.

Yes - Blue Sky allows you to select how many seconds your phone will ring before your voicemail answers. To change your voicemail timing, just log on to your online account, then:

• Go to the Blue Sky Dashboard area of your account.
• Click on the Voicemail tab.
• Change the preferred number of seconds in blank tab area.

Yes - however, Blue Sky will provide you with seven days in which you can check your old voice messages in your account. (You may right-click on any message file and select "Save target as" to save individual messages to your desktop within this seven-day timeframe should you wish to save that message.) After seven days, your old number's voicemail messages will be erased.

Yes. Caller ID with Name works with Call Waiting to allow you to see a caller's ID at the time you're alerted to an incoming message. That way, you can choose whether you wish to interrupt your current call to answer the incoming call, or allow the incoming call to automatically go to Blue Sky Voicemail.

Yes! There are no extra fees for making a 3-Way Call to one or more international numbers. Keep in mind, however, that if you call an international number, you will be billed based on that country's Blue Sky rate.

Call Waiting alerts you to an incoming call when you are already on the phone, and allows you to place your current call on hold to answer the second one. You can then jump back and forth between the calls.

A tone will alert you to a second call while you're on the phone. To put your current call on hold and answer the new call, just press the flash button or hook on your phone. To go back to your original call, just press the flash button or hook again.

A tone will alert you to the second call.

Yes -you can do so from your Blue Sky phone.

• If you want to disable Call Waiting for only a single call, lift the receiver, listen for a dial tone, and dial *70.
• If you want to disable Call Waiting for all calls, lift the receiver, listen for a dial tone, and dial *57.
• To reactivate Call Waiting, lift the receiver, listen for a dial tone, and dial *56.

If a call you have forwarded goes unanswered or if the number you are forwarding the call to is busy, your voicemail will automatically answer the call. Unanswered calls, specifically, get routed to your voicemail based on the amount of time your voicemail settings are set to answer. If you do not wish for this to happen, you can disable this feature within your online account settings.

Simply sign in to your Blue Sky online account, then visit the Call Forwarding section to adjust the time.

Yes. Call Forwarding allows for incoming calls to be sent both domestically and internationally.

Find Me, Follow Me is a popular feature for those on the go who don't want to miss an important call from any of their Blue Sky numbers.

With Find Me, Follow Me, you have the ability to let any of your Blue Sky numbers send an unanswered call to up to five other numbers, in sequence. (Think of it as your own Blue Sky operator working on your behalf to track you down and redirect an important call.) You never need to worry about missing another call - even when you're not sure where you'll be when new calls come in from a different number.

Say, for example, you don't want to miss any incoming calls to your work number while you're away on weekends. Find Me, Follow Me can redirect those calls to your home number, your mobile number, and then voicemail - in sequence. You just need to choose which numbers to add to your sequence, and the number of rings each number should receive before sending the call to the next number. Blue Sky attempts to find you at any of the numbers you specify, letting your call follow you from work, to home, to on the road, and when all else fails, to your voicemail.

Thanks to Find Me, Follow Me, you'll never miss another call again. Unless, of course, you want to.

Blue Sky 3-Way Calling lets you add a third caller to any phone conversation. This way, all three parties can talk at once.

To use 3-Way Calling:

• Dial the first party and wait until the call is connected.
• Press the flash button or hook on your phone, listen for dial tone and dial your second party.
• When the second party connects, again press the flash button.
• That's it - all three parties are now connected. Talk away!

Yes! There are no extra fees for making a 3-Way Call to one or more international numbers. Keep in mind, however, that if you call an international number, you will be billed based on that country's Blue Sky rate.

Yes. One of the advantages to enjoying a Blue Sky monthly plan is free in-network calling. Whether you're calling across town or around the world, if you're connecting with another Blue Sky customer, your call is absolutely free . Talk for as long as you want - there's no limit!

Yes - Blue Sky lets you save on your phone service like never before by allowing you to take your Blue Sky service with you wherever you go! All you need to do is bring your portable Blue Sky phone adapter anywhere you travel, set it up to a broadband internet connection and connect to a phone, and you're done. With Blue Sky Travel Independence, we do the rest!

Blue Sky works with a computer's Internet connection, not local phone lines. So as long as you're connected to the web using broadband, you just need our small phone adapter (and a phone, of course!) to continue using your Blue Sky service.

Yes - once you connect your Blue Sky phone adapter to a computer and a phone, it's as if you're connected back home. Your number travels with you no matter where you go, regardless of what area code you're currently in when you call - or when friends call you..

No - you can choose any area code you wish!

So, for example, if you live in Massachusetts but want an area code in California, it's no problem. You're no longer restricted to using an area code that is local to you.

Blue Sky offers you three options when choosing an area code:

• Choose a number in your local calling area
• Choose a number in ANY area within the country
• Keep your existing number (depending on availability)

Call Return is one of our most popular free features, but you may know it by its more familiar name: *69. Call Return allows you to dial back the last incoming call to your phone automatically - even if you missed the call. By dialing *69, you're actually dialing back the last call made to you. No more rushing to get to the phone before the caller hangs up.

All Blue Sky users who are enrolled in one of our unlimited calling plans enjoy Call Return free of charge. If you don't have an unlimited calling plan, overage charges would apply should a returned call exceed your plan's monthly minutes.

Caller ID Block allows you to make anonymous calls to any phone with the ability to show your Caller ID. This free feature allows you to go into "stealth mode" when placing a call. When activated by dialing *27, Caller ID Block prevents your identity from appearing on the Caller ID of the party you are calling.

Caller ID Block is easy to activate. Keep in mind, however, that you must activate this feature for each call in which you wish to use it.

To enable this feature, just pick up your phone and dial *27, listen for a dial tone, then dial the number of the party you wish to call. Your identity will not appear on the other party's Caller ID.

Repeat Dialing takes the frustration out of getting a busy signal. Instead of wasting precious time calling back over and over again, you can let Blue Sky do the calling for you! Repeat Dialing continually redials a busy number. When it gets through, it alerts you by ringing your phone.

It's easy. Once you hear a busy signal on the other line, press #5. When you hear a beep, just hang up. Repeat Dialing is now working for you, dialing repeatedly in an attempt to get through.

Once activated, Blue Sky Repeat Dialing will attempt to get through to the party you are trying to reach for up to 30 minutes.

Absolutely. You can make outgoing calls or accept incoming calls while Repeat Dialing attempts to get through the busy signal on your call back. Blue Sky will alert you when it gets through, but will only connect you with the other party when you're both available.

Blue Sky International Call Block removes any chance that you - or anyone using your Blue Sky number - will make unintended or unwanted calls to areas outside the U.S. Included with the activation of this free feature is the ability to block Directory Assistance calls.

To activate Blue Sky International Call Block:

• Login to your Blue Sky online account
• Click the "Features" tab
• Edit the "International Call Block" options the way you wish

Blue Sky VirtualPhone provides you with the ability to turn your desktop computer into a phone. Receive calls and make calls directly from your PC. offers the freedom and convenience of making and receiving calls from your desktop computer or PC.

Yes, VirtualPhone is part of your regular Blue Sky service and works just like your regular phone - you may use it to make international calls, and you never have to worry about a connection fee.

Virtualphone set-up is a snap. Download it from your Blue Sky web account, then begin talking using the dialing interface provided. We suggest using a better-quality microphone and headset than those that came standard with your computer.

Yes - VirtualPhone accepts calls from everywhere. It cannot be used for collect calls, however.

If you have multiple Blue Sky phone numbers, our free Call Hunt service will pass an incoming call to another Blue Sky line. It will continue doing so for up to 10 lines until someone in your home or office network answers the call, or your voicemail picks up. You choose the ring sequence, so you decide which numbers your calls get routed to and in what order. Regardless of how many Blue Sky lines you have, managing your call traffic couldn't be easier.

To set up your Call Hunt sequence:

1. Click the "Features" tab within your Blue Sky web account, then click the "Call Hunt" option.
2. Select which of your Blue Sky phone numbers you wish to include in your Call Hunt ring sequence.
3. Choose the ring sequence that best fits your priorities.

By logging in to your web account, you can change your ring sequence at any time. Or choose other lines to add or deactivate. It's your call.

No - if you have at least two Blue Sky phone numbers, you can enjoy Call Hunt for free as part of your Blue Sky service.

No - Call Hunt sequences cannot be saved for future use. You may only have one Call Hunt sequence at a time.

Your Call Hunt voicemail settings take priority over your phone numbers' default Voicemail Plus settings in the Call Hunt sequence.

With Call Hunt, you decide which phone numbers in your call sequence should have Voicemail Plus turned off, and which number you would like Call Hunt voicemail to answer the call in the event all other numbers are unavailable.

Because Blue Sky Call Hunt works when a phone line is busy, any phone number you add to your Call Hunt sequence will automatically have its Call Waiting feature turned off. When you remove a number from Call Hunt sequence, Call Waiting will be enabled once again.

Blue Sky offers you a great deal of flexibility - you can set-up Call Forwarding to be configured for each number in your Call Hunt sequence through your Blue Sky online account. Calls can be forwarded to any number in your sequence. Should a call be sent to a number that is currently busy, that call will then be forwarded on to the next number in your Call Hunt sequence automatically.

Blue Sky Call Transfer gives you the flexibility of directing individual phone calls you have answered to any other phone line in the US or Canada. Once you answer a call - or while your phone is still ringing - you can instantly transfer that call to another number. Prefer to answer the call on your office phone? Want to send the call to your cell phone as you're walking out the door? Call Transfer provides you with those options.

Yes - this feature is free as part of your unlimited Blue Sky calling plan. If you have a rated plan, the service is free, but remember that the calls you transfer will of course count toward your allotted monthly minutes.

Blue Sky Call Transfer is easy to use. To transfer a call to another phone number:

1. Press the Flash button or Hook on your phone.
2. Dial *98
3. Dial the third party's phone number, the call is transferred after the number is entered..
4. Hang up your phone.

Your call has been transferred. If you use one of our unlimited phone plans, transferred calls are free. For plans that include a specified number of monthly minutes, transferred calls will count towards those minutes.

1. Log in to your Blue Sky online account
2. Click the "Keeping Your Phone Number Status History" link
3. Fill out the "Letter of Agency" (the individual whose name is on your existing phone service should do this.)
4. You will receive an email detailing your number transfer with a link to your LOA form. Complete any further required information. (If you do not receive this email within 24 hours, please contact Blue Sky.)

Important:

Do not ask your carrier to disconnect your phone service. This will happen AFTER your number has been moved to Blue Sky. This usually takes a minimum of 20 business days. (Blue Sky will send you email updates during this process.) Blue Sky will give you a temporary phone number you can start using immediately until your current phone carrier releases your number.

This process generally takes a minimum of 20 business days. This assumes that the documents you submit are complete and correct. You will be assigned a temporary number in the interim in order that you may start using Blue Sky service right away. To get a status update on this transfer process, you can log in to your Blue Sky online account.

Until your number has successfully been transferred to Blue Sky, any incoming calls coming from non-Blue Sky users will continue to be directed to your non-Blue Sky phone.

You will, however, begin to immediately receive calls to your Blue Sky phone from those calling your temporary number, or calls coming from other Blue Sky users. Once your number has been transferred to Blue Sky, all calls will be routed to your Blue Sky phone.

Yes, it is possible to continue to be listed in your local phone directory after your number has been transferred to Blue Sky. To do so, you will need to check two boxes related to being phone directory listings when you complete a Letter of Authorization form. (This is the form you need to complete to get your number transferred to Blue Sky.) If you do not check these boxes, you won't be listed.

Note: If you are getting a new number from Blue Sky, your number will not be listed.

Yes! This is very important. Your number must remain active with your current provider, or Blue Sky will not be able to transfer your number. Once you cancel your account with your provider, control over your number is no longer yours, and your number can no longer be transferred.

Try contacting your former carrier's customer service department. Ask them if they can reactivate your number. Easy - just use our number checker on our Availability page. Enter your area code and first three digits of your phone number, and we'll tell you whether your number can be transferred.

Because Blue Sky is not available in all U.S. and Canada calling areas, we are unable to transfer all numbers. If this is the case for you, please stop back at a later date as we are continuing to expand our network to new areas all the time.

Yes - you may switch to Blue Sky at any time. Keep in mind, however, that you may need to pay an early termination fee and any balance remaining with your wireless carrier. Please review the terms of your contract with your carrier to see how you will be affected.