• How does the Blue Sky phone service work?
• Are all calls to other Blue Sky customers really free?
• So why should I switch? Why is Blue Sky better than my traditional phone service?
• I don't have high-speed Internet access. Is Blue Sky worth upgrading to broadband?
• How do I sign up for Blue Sky?
• How do I install my Blue Sky service?
• Does my computer need to be on to use Blue Sky?
• Which broadband Internet providers work with Blue Sky?
• Does Blue Sky give me a new telephone number?
• Tell me more about your special international phone plans for frequent calls to India, Russia or Poland.
• Is there a place I can go to check my monthly calls and phone numbers?
• Do I have to give up my current phone service to use Blue Sky?
• What is VoIP/Internet Phone Service? Is Blue Sky a VoIP phone service?
• Do I have the option of using multiple phones with Blue Sky?
• Why are my calls suddenly being routed directly to my voicemail instead of to my phone?
• If I want to add an additional line to my Blue Sky account, how much will it cost me?

Blue Sky allows you to use your existing phone to make and receive calls through your current broadband Internet connection. Which means lower monthly phone bills. Because your calls are sent through the Internet, you pay a fraction of the cost traditional phone services currently charge. It's so simple, yet so smart.

Blue Sky also offers very low international rates, plus great international calling plans for those who make frequent calls to India, Russia or Poland every month.

Yes! In-network calls are always free, regardless of which Blue Sky monthly calling plan you choose. You can call anyone anywhere in the world - if that person is a Blue Sky customer, you can talk as long as you like without paying a penny extra.

Blue Sky gives you more phone features, more flexibility, great domestic and international phone plans, and free in-network calling. all for a fraction of the cost of your traditional phone service. Plus, Blue Sky is easy to use - you use your existing phone! Save up to 80% with Blue Sky compared to traditional phone services. Plus, Blue Sky offers you a ton of free features that most phone services either charges for, or simply cannot provide because of limits to their technology. Features such as:

• Caller ID
• Call Waiting
• 3-Way Calling
• Call Forwarding
• Voicemail Plus
• Call Return (*69)
• Plus, many more features!

If you're still connecting to the Web using dial-up access, now is the time to upgrade to a high-speed connection. The amount you'll save by using Blue Sky phone service will help offset the costs to moving to broadband. In many cases, you'll save big money every month, even after upgrading. And you'll also experience a faster, better surfing experience. Especially when accessing multi-media.

It's easy - just follow these simple steps:

• Click the "Order Now" button on any Blue Sky page
• Fill in the simple registration form
• Your phone adapter will be delivered within 7-10 business days
• That's it! Just connect your phone adapter to your phone, computer and modem, and start saving money right away!

Prefer to sign up by phone? Call us 1-800-BLUE-006 anytime - 24 hours-a-day, 7 days-a-week.

To use Blue Sky, you only need to connect a broadband telephone adapter (provided by Blue Sky at no charge) to your phone and your modem. This adapter routes all your calls through your Web connection.

No, your computer does not need to be on to use Blue Sky, and you can use the Internet while you talk. How is this possible? Blue Sky unlocks your internet connection's untapped potential in order to save you money on long distance and international calls.

Good news - Blue Sky is compatible with any broadband connection - and with any type of computer.

With Blue Sky, the choice is yours! Once you sign up for Blue Sky, you can choose to receive a new number, or if it's available keep your current telephone number. If this is an important feature for you, we encourage you to try our phone number availability tool.

Blue Sky provides special low-rate calling plans for those who make frequent calls to India, Russia or Poland. You can choose between Silver, Gold or Platinum plans - depending on the amount of minutes you wish to purchase. Or upgrade to one of our Plus programs and get great rates to the country you select in addition to unlimited calls within the US and Canada.

Yes! Blue Sky logs all this information in an easy-to-read format. You can see all your recent monthly calls by visiting your Blue Sky Dashboard area of your account. You can also check your voicemail from this section, change your account settings or edit your outgoing voicemail message.

No - many people use Blue Sky as a second phone line. Some take advantage of our super-low international rates, others choose one of our unlimited phone plans to save on long distance calls. Blue Sky provides you with choice. We're flexible so you can be. With Blue Sky, it's always your call.

VoIP stands for Voice-over Internet Protocol. In other words, VoIP is the technology that allows Blue Sky to routes phone calls through your broadband internet connection. This in turn lowers your monthly phone bill AND gives you VoIP-exclusive phone features such as Voicemail Plus and Call Hunt. All while using your current phone. Even though VoIP uses your internet connection, your computer does not need to be on to use Blue Sky. You can also surf the Web while using your Blue Sky phone service.

Yes. You can either:

• Connect a multiple-jack extension connector into your Blue Sky's Phone Adapter (port 1).
• Purchase a cordless phone system that features multiple handsets and one base station you plug into your phone adapter.
• Purchase wireless phone jacks (not most reliable or highest quality).

If your calls are being redirected to your voicemail rather than go straight to your Blue Sky phone, the issue is with your Phone Adapter's inability to "register" with our proxy server. There could be any number of reasons for this, including:

• Your broadband Internet connection has been lost.
• You have experienced a power outage.
• You are using a router or firewall security option that is blocking Blue Sky calls.

If you believe one of these issues above is causing the problem, you should try to reboot your phone adapter. To do so:

1. Unplug the power cord from the back of the adapter.
2. After waiting approximately 15 seconds, plug your adapter back in.
3. Wait 5 minutes. Then try to make a call.

You can add another phone number to your account at any time - and have all your calls organized on one bill.

Residential Plans	First Line	Each Additional Line
Premium Unlimited Plan	$24.99	$24.99
Basic 500 Plan	$14.99	$14.99

Small Business Plans	First Line	Each Additional Line
Small Business Unlimited Plan	$49.99	$44.99
Small Business Basic Plan	$39.99	$34.99
Small Business Basic 500	Additional Lines Only	$12.99

Note: These prices do not include applicable taxes.